Contact support
Email developer@ajetedigital.com from the address connected to your account. Include your username, approximate time of the problem, device model, app version and the customer-safe job ID when available.
Never send your password, Apple credentials, payment card details or private API keys.
Email DIGITALISTA support ↗Creation still processing
Image and video jobs continue on our servers when the app is closed. Reopen My Creations and refresh your connection. If a job fails, the wallet remains server-authoritative and eligible credits are released or refunded automatically. Contact us if the status does not update.
Purchases and restore
Use Restore Purchases in Settings for subscriptions associated with your Apple account. Consumable credit packs cannot be restored like subscriptions, but a verified transaction is credited only once. For Apple billing or refund requests, use Apple's purchase support tools.
Privacy and account deletion
Delete individual creations or avatars from their in-app controls. Delete Account is available in Profile → Settings and removes user-owned private data according to our Privacy Policy. For an access, correction or deletion request you cannot complete in the app, contact us from your registered email address.
Report a safety issue
Use Report or Block in the community for abusive content or accounts. For urgent safety, impersonation, intellectual-property or privacy concerns, email us with the post or profile ID and a concise explanation. Do not attach unnecessary private facial photos.